#Connection states unreplied windows#

The proprietary program tell me that it can ping the device but it cannot receive any data. Further down the filtered logs, the last log shown has a time of 23:14:13, which is out of range of the initial 10-minute quick filter. When a connection has seen traffic in both directions, the conntrack entry will erase the UNREPLIED flag, and then reset it. If i use the packet capture on the XG210 (the hub) with the BPF string host 10.3.10.218 (that is the remote biometric sensor) get a lot of assured and unreplied state connection. In the example below, the time of the first log is 23:34:18. Results of packet capture below and firewall rule:Ĭonsole> drop-packet-capture 'host X.X.X.X'

My users are understandably ready to throw IT out the window as well as the XG. I set this up with the help of two separate Sophos Engineers, because I have no experience with Sophos. I have logged several tickets with support and have not gotten it fixed yet. I have a rule that allows all traffic to this IP. Below is a packet capture showing what is happening. X.X.X.X is the IP address of the terminal server that they need to access. My users cannot function because the connection constantly stops responding.

#Connection states unreplied windows#

Eventually Windows will give them the not responding error message and will close the window. The firewall throws violation errors and then their connection will freeze. They have several systems that they connect to and it is like remoting into a terminal services server. My users are experiencing the following issue.